Approximately 200 people make up the team of volunteers at Countess Mountbatten House, delivering services funded by Countess Mountbatten Hospice Charity. Volunteers collectively dedicate around 17,000 hours of their time per year to assisting patients and their families in complementary support roles that enhance the excellent level of care provided by the professional staff.

Examples of the services delivered by volunteers include:

• Providing transport for patients to access services or for relatives to visit a patient
• Delivering daily orders of newspapers and refreshments
• Offering complementary therapies such as aromatherapy or reflexology
• Greeting patients and visitors to the Inpatient Unit
• Assisting patients at mealtimes
• Maintaining the gardens that surround our hospice

Volunteers also play an important part in raising the funds needed to deliver all of these services, by dedicating their time in our charity shops and fundraising in their local communities.

Volunteering is an excellent way to support us, learn new skills and even make new friends. We are always keen to meet new people interested in joining our team, so if you would like to find out about current volunteering opportunities, please complete the enquiry form below or call 02380 475312.

Current Volunteer Vacancies:

Volunteer Ward Helpers

Working in support of the paid Ward Clerks and other hospice staff, the Volunteer Ward Helpers provide telephone cover during busy periods, assist with enquires from patients and visitors and provide administrative support when needed. Based in the hospice it can be a busy and varied role that provides vital support, enabling staff time to complete their essential work.

Volunteer Drivers

Our Volunteers drivers provide door-to-door transport, using their own vehicles, for patients and relatives coming to or from Countess Mountbatten Hospice. This valuable service enables patients to access services such as Day Care or Outpatients Appointments and enables visitors to get to the hospice without the stress or worry of public transport or the financial burden of using taxis. As well as helping people, our drivers may also be asked to deliver small pieces of equipment or collect essential items needed for the hospice.

Charity Trustees Sought

Do you want to help make a difference by sharing your expertise? Are you looking for a new challenge?  If so, you may be just the person Countess Mountbatten Hospice Charity is looking for.

Countess Mountbatten House is a special organisation where people with life limiting illnesses, both in our Hospice and our community, are cared for by a team that delivers ‘over and above’. The Hospice serves a community in excess of 720,000 people and our catchment spans 460 square miles across Southampton and South West Hampshire. Countess Mountbatten Hospice Charity raises approximately £1 million each year for Countess Mountbatten House.
We wish to appoint two new trustees who have experience and expertise in one of the following areas:

  • Charity Retail
  • Finance – whether as a Treasurer or as an additional Trustee with financial qualifications (experience of charity finance is desirable but not essential)

Applicants should also be able to understand the role of a trustee volunteer, support strategic decision-making and uphold high standards of professionalism and quality.

The role involves a time commitment of about 12 days a year to attend board meetings (held on Thursdays bi-monthly, 5.30 – 7.30pm, in the Hospice) and carry out other trustee duties. The role is a voluntary post but out of pocket expenses can be paid.

If you would like an informal and confidential chat about the role of Trustee prior to applying, please do not hesitate to contact our CEO, Lesley Burn on 07917879247.

So, if you like the prospect of a challenge and can bring fresh excitement and passion to the future vision of the charity, please e-mail your CV and Supporting Statement, in a Word format marked Private and Confidential, to Lesley Burn, CEO, at lesley@cmhcharity.org.uk

Volunteer Community Fundraisers

Would you like to be part of a fun and dedicated fundraising team? Are you passionate about your local community? Would you like to raise funds for Countess Mountbatten Hospice Charity (CMHC)?

We NEED Volunteer Community Fundraisers (VCF) with enthusiasm, passion and inspiration – committed to offering their skills and time to help us to make a difference.

Working alongside our Fundraising Team you will help raise awareness and funds for CMHC. There are so many ways you can support us: place our Charity collection boxes,  distribute Charity event posters, help out at one of our events or organise your own fundraising activity. If you have a positive, can-do approach, we want to hear from you!

If you’re interested in becoming a VCF please contact our Fundraising Coordinator Ruth Andrew ruth@cmhcharity.org.uk 02380 475345. Applicants will be sent a role description and application pack. Successful applicants will be invited for an informal interview at CMHC. VCF will operate under the guidance of, and provide support to, the Fundraising Team.

Charity Shop Volunteers

Volunteer Shop Assistant at The Hospice Shop, Chandlers Ford

Opportunities 7 days a week, flexible hours between 9:30 – 4:30

What’s involved?

As a Volunteer Shop Assistant, you’ll use your good communication and interpersonal skills to ensure our customers have a great shopping experience. Working in a team, you’ll keep the shop looking presentable and inviting, welcome and assist customers and receive training to operate our tills. We’ll give you support and encouragement to use your own interests in areas such as fashion, books and antiques to help merchandise and display our stock in a way that will be appealing to customers. All volunteers will be expected to assist with sorting donated items as part of their role but we are also keen to hear from anyone interested in joining us as a Volunteer Stock Processor.

This role is based in our stock room, will involve reasonable moving and lifting and needs a quick and methodical approach with minimal supervision. A good eye for fashion labels and designer/vintage pieces would be beneficial.

Why should you volunteer for us?

Your time is a valuable gift and we promise to put it to good use. Every hour you can give will help to raise funds which are used to deliver and enhance services for our patients and their families. You’ll be in the heart of our community, representing our charity and raising awareness of our work, as well as raising money!

Volunteering in our shop can benefit you too; it’s a great way to gain work experience, learn new skills, meet new people and become involved in your community. Full training is provided.

We look forward to hearing from you – email gina@cmhcharity.org.uk

Volunteer Mealtime Assistant at Countess Mountbatten House

Opportunities 7 days a week, 1 hour at 8:00am, 12:30pm and 17:30pm

What’s involved?

Volunteer Mealtime Assistants work in support of paid staff, providing 1-2-1 assistance which can help our patients with additional support needs to enjoy their meals with dignity and respect. Taking direction from staff, volunteers will help to distribute food and drinks at mealtimes and will be signposted to any patients that require volunteer help, alleviating staff to provide care for patients.

Volunteers will be given training and expected to attend regular supervision for this role.

Why should you volunteer for us?

Your support enables us to enhance the excellent care provided by paid, clinical staff and directly benefits our patients during the time they are staying at Countess Mountbatten House. You’ll learn new skills, gain experience of working in a clinical setting and have the opportunity to meet lots of new people. We’ll provide full training and support as long as you are volunteering with us.

We look forward to hearing from you – email gina@cmhcharity.org.uk



Apply Now

Click here to apply online to be a volunteer.

Click here if you’d prefer to download a PDF version of our application form and post it back to us.

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