New vision for Countess Mountbatten

Caring for more people who are dying and building closer links with the community form part of a new vision for Countess Mountbatten Hospice in Southampton.

The hospice’s chief executive Nigel Hartley, who started in September as part of a new partnership with Mountbatten Isle of Wight, has outlined his plans for the facility.

It follows the launch of a new bereavement service at Countess Mountbatten, one of a number of new services planned.

Nigel, who has worked for more than 30 years in the hospice sector, largely supporting patients and families directly, said: “I truly believe this is the start of a new era for Countess Mountbatten.

Chief executive Nigel Hartley

“Over the last six months we’ve been working with our partners at the University Hospital Southampton and the NHS Clinical Commissioning Groups in Southampton and west Hampshire, as well as with local GP practices and community teams, to map out what we believe can be a really bright future for the hospice.

“We want to help more people who are dying and we want to provide more services that support both them, their families and friends at all stages of their journey.

“To do that, we need the local community to support us in our mission.

“We’ll be working really hard to build on our links with people in and around Southampton and across Hampshire for Countess Mountbatten to truly become part of everyday life in the community.”

It costs between £6 million and £8 million to run Countess Mountbatten each year.

With Mountbatten Isle of Wight now leading the partnership, new ideas are being developed to meet the growing demand, and new fundraising activities are being explored to help with funding.

Mountbatten Isle of Wight was judged to be outstanding by the Care Quality Commission when it was last inspected and Nigel wants to create a similar story at Countess Mountbatten.

He said: “We take nothing for granted at Mountbatten Isle of Wight and we continually strive to be the best.

“When people come to the end of their life or when they are bereaved, they need the best possible care and support when they are at their most vulnerable.

“We will use all of our experience, confidence and competence to make sure Countess Mountbatten becomes one of the best end of life care services in the country.”

Under the terms of the partnership, fundraising streams for Countess Mountbatten and Mountbatten Isle of Wight will remain separate, meaning money donated is only used within the geographical area it is intended for.

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